- Fixed pricing on recovery (You know what you are paying - no nasty surprises).
- Quick recovery turnaround at no extra cost. (Our average recovery time is 2 days).
- Memory card chip reading services (1st in the UK to offer this service).
- Raid recoding service (Specialist service for our business customers who have suffered a failed server rebuild).
- Our offices are 100% UK based and we never outsource any recovery work.
- Strict Non-disclosure privacy and security is 100% guaranteed.
Case Study 1:
iMac Mechanical Damage
Issue
Client had an iMac that was connected to a power supply that was hit by lightning. The lightning strike damaged a number of electronic devices including 2 x TV’s, 1x radio, 1 x sky digital box etc. Unfortunately the lightning strike also caused damage to the the iMac and now it won’t boot up. The hard drive was removed from the iMac (Western Digital WD5000) and put into an external hard drive enclosure to try and read the data but no joy with this.
Our Solution
We received iMac hard drive in and diagnosed that it had several problems, electronic damage, firmware problems and also motor problems. When a hard drive has several problems we always recommend a platter exchange service to our clients as it gives the best chance of recovery. We completed a platter exchange service for client and imaged 99% of the data. We then processed the hard drive image and extracted the data. 99% recovery rate from a severely damaged hard drive was a good result for client.
* If your hard drive has several damaged internal components we are experts in recovering data from this type of problem.