External Hard Drive Recovery

External Hard Drive Recovery

No Fix - No Fee!

Our experts have extensive experience recovering data from external hard drives. With 15 years experience in the data recovery industry, we can help you securely recover your data.
External Hard Drive Recovery

Software Fault £199

2-3 Days

Mechanical Fault £299

2-3 Days

Critical Service £795

1 Day

Need help recovering your data?

Call us on 01865 593000 or use the form below to make an enquiry.
Chat with us
Monday-Friday: 9am-6pm

Encountered Issues Using Hard Disk Drives or Network Assisted Storage:

External hard drives have become one of the most popular ways in which information can be stored and retrieved if the user has cause to move from location to location. With this in mind however problems can arise for a variety of reasons if the external hard drive has been damaged along the way. Alternatively the drive can sustain a fault if it has been incorrectly formatted, or formatted in error, leaving important files unreadable. At oxford data recovery we have many years experience in dealing with the problems associated with external hard drives and the recovery of data from them.

The Failings of an External Hard Drive:

If your external hard drive has stopped working correctly then it may be because of a hardware issue. Inside an external hard drive there is as much going on as you would find inside an internal hard drive, sometimes with the added disadvantage of the hardware being smaller in size to facilitate its ability to be transported. Hard drives often have problems reading and writing information if the main components such as platters, spindles, Read/Write heads etc sustain damage and this damage can be sustained if the external HDD has been knocked in transit or indeed dropped. Sadly also wear and tear on the drive can cause a problem; the reason for this being many users leave them powered on after the computer has been powered down. Even though the computer has been switched off power is still directed to the external hard drive either by its own power supply or by power sent via USB. The power from the USB can still be used by many drives thus keeping it in the active mode whilst not actually being used.

External Hard Drive Conflicting Electronics:

As with all hard drives there are a variety of important electronics in the shape of components and chips etc that keep the hard drive functioning. These components are often to be found on a PCB that is attached to the hard drive. A sudden power surge may cause some (or all) of these components to stop working especially if the current has been strong enough to destroy their circuitry. At oxford data recovery we can help you recover your data from an external hard drive even if the printed circuit board is no longer functioning.

NAS Drives, External Hard Drives & Their Required Firmware:

All external storage devices require firmware to ensure their smooth running. To this end all external hard drives have firmware written to their platters or embedded on a chip on the printed circuit board. This program is installed (in whichever format) at the build stage in the factory and its primary function is to ensure that the hard drive communicates with the user via the motherboard of the computer, using the USB port as a means of doing so. Damage to the firmware can cause a problem communicating with the USB, the motherboard or the operating system running the computer.

External Hard Drive Malfunctioning Due to Operating System Issues:

One of the first signs that there is a problem with your external hard drive is missing files or folders. It can sometimes be the case that the hard drive loses its way and cannot remember the path chosen to save files; to this end there may be an underlying physical Read/Write problem that will manifest itself over time and lead to the complete failure of the drive. Likewise operating systems can often refuse to acknowledge the existence of a hard drive if files or folders have been deleted and/or DLL files (Dynamic Link Library) files have been overwritten during an installation. Common indicators that a system conflict is causing problems are the infamous ‘Blue Screen of Death’, a depreciation in write and retrieval speed, or a perpetual cycle of ‘warm reboots’ occurring that can only be stopped by user intervention. If any of these problems sound familiar then we recommend you power down your system and contact us here at oxford data recovery/p>

Contact Us

Tell us about your issue and we'll get back to you.