First we would like to give you a quote over the telephone or through e-mail. Once you have received your quote simply bring your items to us or post them to us. You will deal directly with the people doing the recovery, not a call centre, and in each case you will always receive a clear fixed price prior to any chargeable work beginning.
Both methods (in person delivery, and posted packages) will initiate the exact same free 48-hour diagnostic process. Also, when the time comes to return your item(s) there is no charge for return shipping.
Tell us what you’ve lost and we’ll get back to you normally within 30 minutes of receiving your message during working hours.
We’ll respond as soon as possible. If this is an emergency situation please call us at 01865 593000.
The way you get an instant quote is either online, or phone ahead of time to discuss things. The quote will provide a price before you do anything else, and if you wish, you will be able to view how this whole process works prior to sending in your item.
Once you obtain a quote from us, take your item into Oxford Data Recovery, John Eccles House, Oxford Science Park, Robert Robinson Avenue, Littlemore, Oxford, OX4 4GP during open times (Monday to Friday, 9am to 5:30pm) as a walk-in (appointment not required); alternatively, send your item via trackable postal services.