If your drive has failed in Didcot, you do not need to post it to London or give it to some nameless national company. Oxford Data Recovery is located approximately 15 miles from Didcot along the A34 and has been recovering data from servers, NAS boxes, camera memory cards, SSDs & hard drives in its own U.K. laboratory since 2002. We invite you to drop by when you are passing through; alternatively we can receive it via postal service. Either way there will be no charge for the diagnostic, and in most cases you only pay if we recover your data.
We are roughly 25 minutes and 15 miles away from the town of Didcot: you can drop it in yourself or, alternatively, send your device to us via the post.
Didcot is home to around 32,000 residents at the centre of Science Vale. It also has some major business parks nearby including Milton Park and Harwell Campus and the employees working there represent a large number of researchers, scientists and engineers with a high level of technical expertise. A considerable volume of data is produced by both these areas which could be devastating if lost (e.g. accounts, client information, photographs etc., plus years of work).
A dead drive will usually still have all of its bytes intact; it’s nearly always the head, the control board or the file system (as opposed to the information) that are causing issues. If someone who does this day in, day out takes the time to carefully extract the data then there shouldn’t be an issue. It is a relatively short trip (only 15 miles) to Oxford Science Park, therefore it would be easy enough to stop at our location; alternatively, we also accept drives by post and will cover the cost of returning your data.
Data recovery service since 2002. We will provide a complimentary (no-charge) written diagnostic prior to commencing work. We agree upon an upfront fixed cost with you before starting. In most cases you only pay if we recover your data.
Probably not. Most drives labelled as “dead” have intact data. What typically occurs are failures either on the heads, circuit board, or file system. Once a qualified person reads this data cleanly from the device (first attempt), it can be recovered.
We are located in Oxford approximately 15 miles away and have been providing this service to Didcot since 2002. This allows you options when sending us your media, either drop-off directly at our Oxford unit if convenient with your travel plans or ship it via post with full insurance coverage. Each service begins with a complimentary diagnostic and a fixed quoted cost for recovery services, and in most cases you only pay if we recover your data.
The postcodes we see most often from here, along with all the surrounding villages and estates, which we cover just the same.
Beginning with Didcot itself (OX11), we receive drives from around the local area including Milton Park, Harwell, Sutton Courtenay, Long Wittenham, Ladygrove and Appleford. Irrespective of whether you are at the heart of Didcot or in one of the local villages, the drive can visit our Oxford site or be sent via tracked postal services. Both the free diagnostic and our terms will be the same whichever method is chosen: in most cases you only pay if we recover your data.
Fast-growing, science-focused and working from home, with a lot of professional data on home setups.
Didcot (OX11) is situated at the centre of Science Vale in southern Oxfordshire: an expanding railway town and also home to a large number of remote workers. The type of job reflects this remote worker base: home NAS boxes and external drives used for both storing work documents and personal files; SSDs in home offices that no longer operate properly; and consultancy/creative work that only exists in one location. In addition to these types of products, around Harwell and Milton Park you will find many families’ standard everyday products including camera cards etc.
If the sole source of somebody’s income is stored on their hard drive, then the ‘read only’ method is no longer optional, so we will image that person’s original data onto another piece of media and never write to the original. We are about 15 miles from Didcot via the A34, and the delivery time for tracked post at this sort of distance is fine. However, local customers are also welcome to deliver items directly to us, and in all cases our initial diagnostic service is provided without charge. The quote is always fixed. And in most cases you only pay if we recover your data.
Didcot is close to where many of our customers are located so we have had people travel here with their car (but there’s no need for this). If the journey isn’t suitable or is time consuming, the same job can be done by post.
You can ring or text us about your problem with the device and we will provide an approximate cost right then and there, before you drop off or post anything.
Then you can choose to come by our Oxford unit during business hours (Monday to Friday, 9am to 5:30pm) and bring us the device (for laptops, NAS and servers, just the drive), or you can post it to us, insured.
We will inspect the damaged hard drive (usually within 48 hours), and send you a fixed written quote of what it would cost to recover your files prior to doing anything.
We will then perform the data recovery, compare the recovered files to a list of your files, and allow you to retrieve them from us directly or have us return them on fresh media.
You can bring it straight to us if you want to avoid using the postal service, and urgent cases can usually go direct to the front of the queue. If your case is urgent, tell us that when you call.
There is a list of things we do for Didcot: check out some of these individually to see the level of detail.
We will perform a free diagnosis of your device upon receipt, and ask some questions as to what may have occurred, after which one of our engineers will then provide you with an exact written quotation prior to performing any work.
Before dropping off or posting your device please request a quotation either by telephone or using our quotation form. The first step to recover your data is to get the device to us. Please ensure that you pack the device securely, include your contact information and then forward it to us. Once we have completed the free diagnostic of your device we will provide you with your exact price in writing prior to commencing any further work.
Posting it? We would suggest using a tracked and insured delivery method. Want to drop it off? That’s okay too. Monday to Friday, from 9am to 5:30pm is good; no appointment necessary: simply prepare the item as described above.
If you want a few more details first, fill out this form and let an engineer go through it and send you back a custom quote.
We’ll be in touch shortly. For anything urgent, call 01865 593000.
Since 2002, we have been serving Didcot from Oxford (which is approximately 15 miles and 25 minutes away by car using the A34). Please visit weekdays, 9am to 5:30pm, or send your device to us (insured).
Your choice! With Didcot so close, you can leave the drive with us while passing through Oxford. Please bring just the laptop drive, NAS or server drive alone and labelled. Don’t wish to come to see us? Send it insured & tracked. Each of these options will start with a complimentary diagnostic and a fixed price quotation.
Any storage device (whether that’s your laptop, server, NAS unit, database, RAID array, or anything in-between), including: formatted SD cards/USB sticks; drives that have been dropped; failing RAID arrays; data encrypted by ransomware… All of these are worth a free look.
All of Didcot, plus all surrounding areas: Milton Park, Harwell, Sutton Courtenay, Long Wittenham, Ladygrove, Appleford etc. Regardless of your location in these areas our service and prices remain the same.
Most recoveries are completed inside three to four working days. The free diagnostic will be conducted on most occasions within 48 hours. As an estimate, a memory card or USB stick would start at £250 + VAT. Any single hard drive or SSD can be recovered starting at £300 + VAT. A RAID, NAS or server recovery can start at £500 + VAT; all prices are provided in writing first. In most cases you only pay if we recover your data.
Diagnostic in writing for nothing. More than two decades doing this work, 15 miles down the road, and in most cases you only pay if we recover your data. Call into Oxford to drop off, or insure your item when sending it in by post.