You will never need to send your failed drive to London. Our Oxford Data Recovery laboratory is located just 11 miles up the A4260 and has recovered all types of data from servers, NAS boxes, camera cards, SSDs and hard disks since 2002. We also welcome drop-offs when you pass by and offer a no charge diagnostic service via postal services as well. In most cases you only pay if we recover your data.
Approximately 20 minutes and 11 miles are the distances separating Kidlington and our bench: you can deliver it by hand, or send it in the post.
Kidlington, for decades one of England’s biggest villages (and a town as of 2026), is home to approximately 13,500 people. At the periphery of this village/town sit Oxford Airport; a number of business parks; plus many smaller companies. The combination of these elements generates a tremendous amount of data that would be very difficult to replace if lost, i.e., account information; customer/client records; photographs; etc. all representing years of work.
Most drives that have crashed are still good in terms of their data content; the problem is usually with the heads, circuit board or file system and the fact that the heads can’t find what they are looking for does not affect the integrity of the data, and all that needs to happen is that someone with experience (usually) reads off the data. The Oxford Science Park is about 11 miles away, therefore visiting our unit should be easy enough; alternatively, sending it via postal service also works fine, and either way the return trip is on us.
Data recovery service since 2002. We will provide a complimentary (no-charge) written diagnostic prior to commencing work. We agree upon an upfront fixed cost with you before starting. In most cases you only pay if we recover your data.
Probably not. Most drives labelled as “dead” have intact data. What typically occurs are failures either on the heads, circuit board, or file system. Once a qualified person reads this data cleanly from the device (first attempt), it can be recovered.
Our location in Oxford is approximately 11 miles from you. We have been providing data recovery services to Kidlington since 2002. There is an advantage to being close to us. If you pass by the Oxford unit when travelling there, you will save time. Alternatively, you can send it fully insured through the post. In either case, every job starts with a free diagnostic and a fixed quote. In most cases you only pay if we recover your data.
The postcodes we see most often from here, along with all the surrounding villages and estates, which we cover just the same.
In addition to the town of Kidlington (OX5), it is possible for all other areas such as Gosford, Yarnton, Begbroke, Islip, Water Eaton and Bletchingdon that surround Kidlington to access our services at our Oxford unit. Either through a local drive visit or via tracked postal service, the free diagnostic offered along with the terms of the service are identical. In most cases you only pay if we recover your data.
The village of Kidlington has become a town right on our doorstep, so there’s plenty to do there including going to school, working at home and running your own business.
People are usually surprised when we say that we also serve customers from places like Gosford and Yarnton as well as Kidlington (OX5), as it is only 11 miles from Oxford via the A4260. So what we recover will be typical of this area: household computers, student coursework and home office external drives which no longer appear to be recognised, plus small businesses using a NAS or RAID box where one of the disks has failed silently.
We get many customers from the business parks along Langford Lane in Kidlington, which has its own airport (London Oxford), and we have seen the problem remain the same over the years: storage that simply stops. It does not matter what caused the failure: send it to us by post or drop it off at our unit; the diagnostic service is absolutely free and we normally complete diagnostics within 48 hours. In most cases you only pay if we recover your data. Physical failures (e.g., a clicking drive, a dead board) are obviously going to take longer to recover and you would need to pay an initial deposit; however, you will always know how much you owe prior to paying.
There is nothing difficult about bringing the hard drive to us from Kidlington; if the trip does not fit into your schedule then the process of sending the hard drive is just as easy.
You can ring or text us about your problem with the device and we will provide an approximate cost right then and there, before you drop off or post anything.
Then you can choose to come by our Oxford unit during business hours (Monday to Friday, 9am to 5:30pm) and bring us the device (for laptops, NAS and servers, just the drive), or you can post it to us, insured.
We will inspect the damaged hard drive (usually within 48 hours), and send you a fixed written quote of what it would cost to recover your files prior to doing anything.
We will then perform the data recovery, compare the recovered files to a list of your files, and allow you to retrieve them from us directly or have us return them on fresh media.
You can bring it straight to us if you want to avoid using the postal service, and urgent cases can usually go direct to the front of the queue. If your case is urgent, tell us that when you call.
If you would like to see what equipment we support for Kidlington, simply click through for more details.
We will perform a free diagnosis of your device upon receipt, and ask some questions as to what may have occurred, after which one of our engineers will then provide you with an exact written quotation prior to performing any work.
Before dropping off or posting your device please request a quotation either by telephone or using our quotation form. The first step to recover your data is to get the device to us. Please ensure that you pack the device securely, include your contact information and then forward it to us. Once we have completed the free diagnostic of your device we will provide you with your exact price in writing prior to commencing any further work.
Posting it? We would suggest using a tracked and insured delivery method. Want to drop it off? That’s okay too. Monday to Friday, from 9am to 5:30pm is good; no appointment necessary: simply prepare the item as described above.
If you want a few more details first, fill out this form and let an engineer go through it and send you back a custom quote.
We’ll be in touch shortly. For anything urgent, call 01865 593000.
Since 2002 we have been servicing Kidlington from our base in Oxford (which is approximately 11 miles and 20 minutes by car along the A4260) and are open weekdays from 9am to 5:30pm; alternatively, you can send your device to us fully insured.
It’s entirely up to you; many residents of Kidlington prefer to leave their drives with us as they pass through Oxford, so long as you label the drive from the laptop, NAS or server and bring it alone. Alternatively, if you do not wish to travel, you can insure your device and track it during transit; both options commence with a complimentary diagnostic followed by a fixed price quotation.
Any storage device (whether that’s your laptop, server, NAS unit, database, RAID array, or anything in-between), including: formatted SD cards/USB sticks; drives that have been dropped; failing RAID arrays; data encrypted by ransomware… All of these are worth a free look.
Our services cover all areas of Kidlington and around it, including Gosford, Yarnton, Begbroke, Islip, Water Eaton & Bletchingdon etc. Regardless of where you live within these boundaries, our prices remain the same and the level of customer service remains consistent.
Most recoveries are completed inside three to four working days. The free diagnostic will be conducted on most occasions within 48 hours. As an estimate, a memory card or USB stick would start at £250 + VAT. Any single hard drive or SSD can be recovered starting at £300 + VAT. A RAID, NAS or server recovery can start at £500 + VAT; all prices are provided in writing first. In most cases you only pay if we recover your data.
A written diagnosis at no cost, more than two decades of experience working in this area, approximately 11 miles from you, and in most cases you only pay if we recover your data. Call into Oxford Science Park, or send it to us fully insured.