If your drive has failed anywhere in Oxfordshire, then you don’t have to send it to London or rely on an unknown national company. Since 2002, Oxford Data Recovery has been working from Oxford and has successfully recovered data from many devices including servers, NAS boxes, camera cards, SSDs and hard drives. Call in when you are in Oxford or post your device; the diagnostic is free of charge both ways. In most cases you only pay if we recover your data.
From anywhere in Oxfordshire you can get to the bench in 5 to 33 miles; we’re located in Oxford, the county town, near the Eastern Bypass (A4142), so you can either post it over to us or drop by with it.
Oxfordshire has an unusually high density of businesses as a whole: approximately 725,000 people live here and there are thousands of businesses spread from places like Oxford & Abingdon through to Bicester & Banbury, and many others who commute into this area as well as working from home. As such these people produce a massive volume of data which could potentially lead to significant loss if something were to happen to their computers etc. i.e. all client files, financial records, photographs and years’ worth of work.
When a hard drive fails, typically the failure doesn’t affect any of the data stored on the disk. In virtually all instances of data loss due to a failing drive the problem will be caused by either the mechanical heads used to read/write data, a faulty controller board, or an error in the file system. The files have simply to be carefully retrieved from the failed drive by experienced people who see these drives every working day. Our Oxford Science Park location, on the south-east edge of Oxford, makes it very convenient to call in during business hours. If you can’t come in person, no problem; you can also post the drive to us and we’ll take good care of it, with the return trip on us.
Data recovery service since 2002. We will provide a complimentary (no-charge) written diagnostic prior to commencing work. We agree upon an upfront fixed cost with you before starting. In most cases you only pay if we recover your data.
Probably not. Most drives labelled as “dead” have intact data. What typically occurs are failures either on the heads, circuit board, or file system. Once a qualified person reads this data cleanly from the device (first attempt), it can be recovered.
We are based in Oxford, the county town, and have been providing data recovery services throughout Oxfordshire since 2002. Because we’re local, you get flexibility when sending your failed drive to us. If you pass by our Oxford unit while travelling then you could drop off the drive if it fits into your schedule. Or you can send it to us via postal service using fully insured shipping. Each failed drive arrives at our unit for a complimentary diagnostic and we provide a fixed price quote for recovering your lost data. In most cases you only pay if we recover your data.
The four most common types of data loss in the local area are:
With most of Oxfordshire within easy reach many of our customers simply bring their unit to us. However, should this be impractical, sending the unit by post couldn’t be simpler.
You can ring or text us about your problem with the device and we will provide an approximate cost right then and there, before you drop off or post anything.
Then you can choose to come by our Oxford unit during business hours (Monday to Friday, 9am to 5:30pm) and bring us the device (for laptops, NAS and servers, just the drive), or you can post it to us, insured.
We will inspect the damaged hard drive (usually within 48 hours), and send you a fixed written quote of what it would cost to recover your files prior to doing anything.
We will then perform the data recovery, compare the recovered files to a list of your files, and allow you to retrieve them from us directly or have us return them on fresh media.
You can bring it straight to us if you want to avoid using the postal service, and urgent cases can usually go direct to the front of the queue. If your case is urgent, tell us that when you call.
A brief overview of what we cover in Oxfordshire; have a look at any of these for the full details.
We will perform a free diagnosis of your device upon receipt, and ask some questions as to what may have occurred, after which one of our engineers will then provide you with an exact written quotation prior to performing any work.
Before dropping off or posting your device please request a quotation either by telephone or using our quotation form. The first step to recover your data is to get the device to us. Please ensure that you pack the device securely, include your contact information and then forward it to us. Once we have completed the free diagnostic of your device we will provide you with your exact price in writing prior to commencing any further work.
Posting it? We would suggest using a tracked and insured delivery method. Want to drop it off? That’s okay too. Monday to Friday, from 9am to 5:30pm is good; no appointment necessary: simply prepare the item as described above.
If you want a few more details first, fill out this form and let an engineer go through it and send you back a custom quote.
We’ll be in touch shortly. For anything urgent, call 01865 593000.
We are located in Oxford which is the county town, on the Oxford Science Park, approximately 5 to 33 miles (15 to 50 minutes) from Oxfordshire’s major towns. Since 2002, we’ve been servicing Oxfordshire. Pop in during opening hours Monday to Friday, 9am to 5:30pm, or simply send your device fully insured.
It really does depend on what suits you best! Many users located near Oxford find it convenient enough to drop off their hard disk drive with us when they pass through; for laptops, NAS and servers, bring the drive alone and please simply ensure it is labelled. Would rather stay local? No problem: send it to us insured and traceable. Either way we will commence with a complimentary diagnostic and provide a fixed quotation.
Any storage device (whether that’s your laptop, server, NAS unit, database, RAID array, or anything in-between), including: formatted SD cards/USB sticks; drives that have been dropped; failing RAID arrays; data encrypted by ransomware… All of these are worth a free look.
All areas of Oxfordshire: Oxford & Abingdon, Bicester & Witney, Banbury & Wallingford, and all points in between. No matter where you live, both price and service remain exactly the same.
Most recoveries are completed inside three to four working days. The free diagnostic will be conducted on most occasions within 48 hours. As an estimate, a memory card or USB stick would start at £250 + VAT. Any single hard drive or SSD can be recovered starting at £300 + VAT. A RAID, NAS or server recovery can start at £500 + VAT; all prices are provided in writing first. In most cases you only pay if we recover your data.
Free diagnostic testing without obligation, with over two decades of experience in the area from Oxford, the county town, and in most cases you only pay if we recover your data. If you are unable to bring your item in, please insure it and send it to us.
Our unit is located at Oxford Science Park (OX4 4GP), which is situated on the south-east edge of Oxford, adjacent to the Eastern Bypass (A4142) and easily accessible via the A34, A40, and M40. Bring your item(s) in or post them to us using trackable postal service; whether sending items by post or bringing them in for inspection, there is no cost associated with an initial diagnostic test.