Searching “data recovery near me”? What you need is an in-house data recovery service, not just a shop round the corner, and one which has the right equipment & handles your data securely. We can service all areas of Oxfordshire and there are two methods of getting to us: first get a quotation from us and then bring your computer in and drop it off; or send your hard drive to us via a postal method, fully insured.
We are located at Oxford Data Recovery, John Eccles House, Oxford Science Park, Robert Robinson Avenue, Littlemore, Oxford, OX4 4GP. Our hours of operation are Monday to Friday from 9am to 5:30pm and you do not require an appointment to come in.
To be honest, “near me” search results make assumptions based on distance where it doesn’t always matter.
Both methods (in person delivery, and posted packages) will initiate the exact same free 48-hour diagnostic process. Also, when the time comes to return your item(s) there is no charge for return shipping.
In person. We are located at Oxford Data Recovery, John Eccles House, Oxford Science Park, Robert Robinson Avenue, Littlemore, Oxford, OX4 4GP. We are available Monday to Friday from 9am to 5:30pm. You do not require an appointment prior to coming in; however, you should call 01865 593000 for a quote prior to making the trip so we may advise you of what to bring with you.
By post. The drive should be insured and tracked, with its own anti-static wrapping and padding to protect against impact; a damaged hard drive doesn’t need to rattle around a box. Where possible, send just the drive itself instead of the whole system. External units should be sent with their case. Attach a note with your contact information (name and phone number) and an explanation of how the damage occurred. This will go right into the diagnostics.
The drop off option is generally practical throughout the majority of the county; all other locations are treated as next day parcels.
From across Oxfordshire (Oxford, Kidlington, Abingdon, Witney, Didcot, Bicester, Wallingford, Thame, Wantage, Carterton, Chipping Norton & Banbury).
And from the surrounding counties (Reading, Newbury, Swindon, Aylesbury, High Wycombe, Northampton, Winchester & Stratford-upon-Avon). Please see the full list on the locations page.
These issues matter much more than distance to an address.
Ours has no cost and takes up to 48 hours. A fee to look would be a fair model however please find out prior to sending your item.
Prior to any work being done, and one which does not move afterwards. The most common complaint we hear about in this trade is a price that rises once the drive has arrived.
Many high-street retailers pass the drive(s) onto specialists. This isn’t inherently bad; however, there will be a cost for a further ‘handling’ stage.
Determine if there is a deposit involved & whether this is refundable, and what costs apply regardless of the result.
These are among the top questions our customers in the area ask.
Once you’ve received your quotation from us, drop off units at John Eccles House (Oxford Science Park), Monday to Friday 9am to 5:30pm, without an appointment required, or send by post using insured postage. Each method begins the complimentary 48-hour diagnostic service and both methods use complimentary return postage.
Dropping off saves one day of transit time (each way) and protects a fragile drive from being passed through a courier network, so it is handled once instead of multiple times. Of course, beyond those advantages, what is most important is capability: having the necessary donor components available, wherever the address is.
Most shops will send your drive to a specialist and include some form of margin, therefore you are generally paying for a “handling” step. However, if the failure appears to be logical and the drive has no other issues, there is a good chance that the repair shop will resolve the issue, but a noisy drive should be sent directly to a laboratory.
Use anti-static wrapping, pad the drive adequately, enclose the drive in a stiff cardboard box. A failing drive should not have enough space within its packaging to move. Make sure to insure and track the package and provide a written statement providing your contact information and description of how the failure occurred.
Yes, and we can take out the drive. The cost of sending just the bare drive is less expensive to post and faster for our service to begin working on; however, if you do not want to disassemble your machine, you may simply bring it in as is.
We work Monday to Friday, 9am to 5:30pm, on 01865 593000. If you call before dropping off, we will know to expect you and we will advise you on what items to bring.
At Oxford, hand in your device, or alternatively send your device insured via postal services; whichever option you choose, you receive a complimentary assessment and we will provide a fixed written quotation. In addition, in most cases you only pay if we recover your data.