Searched “data recovery near me”? The thing that matters isn’t a shop down the road — it’s a proper in-house operation with the correct kit and careful, secure handling. We cover the whole of Oxfordshire, and reaching us is easy in two ways: come in and hand it over, or send it to us fully insured by post.
You’ll find us at John Eccles House, Oxford Science Park, Oxford OX2, open weekdays from 9am to 5:30pm.
Worth being straight about, because “near me” searches assume distance matters more than it usually does.
Both start the same free 48-hour diagnostic, and return shipping is free either way.
In person. John Eccles House, Oxford Science Park, Robert Robinson Avenue, Littlemore, Oxford OX2 — Monday to Friday, 9am to 5:30pm. Call 01865 593000 before setting off so we know to expect you and can tell you what to bring.
By post. Insured and tracked, with the drive wrapped in anti-static and padded against knocks — a failing drive should not be rattling around a box. Send the bare drive rather than the whole machine where you can, and external units complete with their enclosure. Add a note with your name, number and what happened; it goes straight into the diagnostic.
Drop-off is practical from most of the county; the rest is a next-day parcel.
Across Oxfordshire — Oxford, Kidlington, Abingdon, Witney, Didcot, Bicester, Wallingford, Thame, Wantage, Carterton, Chipping Norton and Banbury.
And the counties around it — Reading, Newbury, Swindon, Aylesbury, High Wycombe, Northampton, Winchester and Stratford-upon-Avon. Full list on the locations page.
These matter considerably more than how far away the address is.
Ours is free and up to 48 hours. A charge to look is a reasonable model but you should know before sending.
Before any work, and one that does not move afterwards. A price that rises once the drive has arrived is the commonest complaint in this trade.
Many high-street shops forward drives to a specialist. No harm in that, but you are paying a margin for a handling step.
Establish whether a deposit applies and whether it is refundable, and which services sit outside no fix, no fee.
The queries customers across the region put to us most.
You can drop devices at John Eccles House on the Oxford Science Park, Monday to Friday 9am to 5:30pm, or post them insured. Both start the same free 48-hour diagnostic and return shipping is free either way.
Dropping off saves a day of transit each way and means a fragile drive is handled once rather than passing through a courier network. Beyond that, what matters far more is capability — a drive needing specific donor parts needs them wherever the address is.
Most forward drives to a specialist and add a margin, so you are usually paying for a handling step. If the fault is logical and the drive is healthy they may well sort it — but a drive making noise should go straight to a lab.
Anti-static wrap, padded well, in a rigid box — a failing drive should not be able to move inside the packaging. Send it insured and tracked, with a note giving your name, number and what happened.
Yes, and we will remove the drive. Sending the bare drive is cheaper to post and quicker to start work on, but if you would rather not open the machine, bring it in as it is.
Monday to Friday, 9am to 5:30pm, on 01865 593000. Call before dropping off so we know to expect you and can tell you what to bring.
Hand your device in at Oxford, or send it insured through the post. Whichever you choose, you’ll get a no-charge assessment, a price fixed in writing, and no fix, no fee on the bulk of jobs.