When a hard disk drive fails in Wantage, you do not need to send it off to London or give it to a large national chain of companies. Oxford Data Recovery sits just 18 miles up the A34 and has been recovering data from servers, NAS boxes, camera cards, solid state drives (SSDs) & hard disk drives since 2002 in our own UK laboratory. We can diagnose your server or hard disk drive for free, whether you pop in on the way past or send it to us by post. In most cases you only pay if we recover your data.
A distance of approximately 18 miles and 30 minutes separates Wantage from our bench: you can deliver it here yourself or send it by post.
With an approximate population of 13,000 people, Wantage is a market town at the western edge of Science Vale which neighbours Grove; these two towns are close to many engineering and laboratory employers. Both have a lot of information that could be very difficult to replace if lost including account records, client records, photographs as well as years of working documentation.
If a hard disk fails then nearly all of the time the problem will not be with what’s on the disk but with something else (the disk’s heads, the controller board, the file system etc.), although the data has to be recovered carefully by someone who does this type of work daily. Since Oxford Science Park is only 18 miles away, if you need help you can call here easily. Alternatively, sending the hard disk via postal service also works and we will cover the costs of return shipping.
Data recovery service since 2002. We will provide a complimentary (no-charge) written diagnostic prior to commencing work. We agree upon an upfront fixed cost with you before starting. In most cases you only pay if we recover your data.
Probably not. Most drives labelled as “dead” have intact data. What typically occurs are failures either on the heads, circuit board, or file system. Once a qualified person reads this data cleanly from the device (first attempt), it can be recovered.
We are located in Oxford, about 18 miles from you, and have been providing this service to people living in Wantage since 2002. As a result you have two options when sending your hard drive. Either visit our unit at Oxford Science Park on your way past, or send the hard drive fully insured using a postal service. In both instances the job begins with a free diagnostic and a set price, and in most cases you only pay if we recover your data.
The postcodes we see most often from here, along with all the surrounding villages and estates, which we cover just the same.
Beginning with Wantage itself (OX12), drives reach our Oxford unit from a large portion of the surrounding area including Grove, Charlton, Letcombe Regis, Ardington, East Hanney & Denchworth. Regardless of whether you are based in the town centre of Wantage or one of the village areas, the drive can travel to our Oxford unit or use tracked postage; the free diagnostic and all terms are identical either way: in most cases you only pay if we recover your data.
A Vale of White Horse location: home office equipment, household computers and local businesses.
Wantage (OX12) is a bustling market town, the birthplace of Alfred the Great, where Williams Racing is based at Grove and there are many Science Vale employers nearby, with lots of working professionals and families. As such it reflects all the things which fail, e.g. home office SSDs and laptops that cease functioning mid-working day, external backups that will no longer mount, & family photos and videos on a drive/card that have suddenly stopped being readable. Local businesses surrounding Grove and Letcombe Regis also send through an occasional NAS that has lost a disk.
Wantage is a bit of a hike (about 18 miles) from where we are located using the A34 & A417. Some people are willing to travel to us but generally it’s easier to just send the drive via post (tracked). This does not affect our service as there is no additional cost for diagnostics or quotes prior to any work. Usually within 48 hours after receiving your hard drive, we will have completed the diagnosis and provided you with a fixed quote. In most cases you only pay if we recover your data. If your hard drive is making clicking sounds or will not turn on at all, stop working on it, power it off and ship it to us.
Many Wantage residents can simply drop their items off with us when they make the journey; however, if that isn’t possible then the post has all of the same simplicity.
You can ring or text us about your problem with the device and we will provide an approximate cost right then and there, before you drop off or post anything.
Then you can choose to come by our Oxford unit during business hours (Monday to Friday, 9am to 5:30pm) and bring us the device (for laptops, NAS and servers, just the drive), or you can post it to us, insured.
We will inspect the damaged hard drive (usually within 48 hours), and send you a fixed written quote of what it would cost to recover your files prior to doing anything.
We will then perform the data recovery, compare the recovered files to a list of your files, and allow you to retrieve them from us directly or have us return them on fresh media.
You can bring it straight to us if you want to avoid using the postal service, and urgent cases can usually go direct to the front of the queue. If your case is urgent, tell us that when you call.
A quick scan through of what we take on from Wantage: click on any item below for further information.
We will perform a free diagnosis of your device upon receipt, and ask some questions as to what may have occurred, after which one of our engineers will then provide you with an exact written quotation prior to performing any work.
Before dropping off or posting your device please request a quotation either by telephone or using our quotation form. The first step to recover your data is to get the device to us. Please ensure that you pack the device securely, include your contact information and then forward it to us. Once we have completed the free diagnostic of your device we will provide you with your exact price in writing prior to commencing any further work.
Posting it? We would suggest using a tracked and insured delivery method. Want to drop it off? That’s okay too. Monday to Friday, from 9am to 5:30pm is good; no appointment necessary: simply prepare the item as described above.
If you want a few more details first, fill out this form and let an engineer go through it and send you back a custom quote.
We’ll be in touch shortly. For anything urgent, call 01865 593000.
We are located in Oxford (approximately 18 miles and 30 minutes via the A34) and have been serving Wantage from this location since 2002. If you would like to call in to see us, we are available Monday to Friday, 9am to 5:30pm. Alternatively, if you do not wish to travel to us you may send your device to us fully insured and tracked. In either case, you will receive a free diagnostic and a fixed quote for how much it will cost.
Choose whichever method suits you best. Due to its proximity many people choose to leave their drive with us as they pass through Oxford; for laptops, NAS and servers, please bring just the drives and ensure they are clearly labelled. However if you prefer not to travel then again you may send your drive to us, insured and tracked. Both methods will start with a free diagnostic and a fixed quote.
Any storage device (whether that’s your laptop, server, NAS unit, database, RAID array, or anything in-between), including: formatted SD cards/USB sticks; drives that have been dropped; failing RAID arrays; data encrypted by ransomware… All of these are worth a free look.
All areas of Wantage including surrounding villages such as Grove, Charlton, Letcombe Regis, Ardington, East Hanney and Denchworth. Whatever area you reside within, the service provided and costs remain consistent.
Most recoveries are completed inside three to four working days. The free diagnostic will be conducted on most occasions within 48 hours. As an estimate, a memory card or USB stick would start at £250 + VAT. Any single hard drive or SSD can be recovered starting at £300 + VAT. A RAID, NAS or server recovery can start at £500 + VAT; all prices are provided in writing first. In most cases you only pay if we recover your data.
No charge for written diagnostics, over two decades of experience with all forms of data recovery and based only 18 miles from Wantage. In most cases you only pay if we recover your data. We can either receive your item in person in Oxford or via post, fully insured.