You do not need to send your failed hard drive all the way to London or pass it to a large faceless national chain. We are located just 22 miles up the A420 from Faringdon and have been recovering data from servers, NAS boxes, memory cards, solid state disks (SSDs) and hard disk drives in our UK based laboratory since 2002. Either drop it into us as you go by, or send it to us through the post; both ways there will be no charge for the diagnostic, and in most cases you only pay if we recover your data.
Our bench is approximately 22 miles away and 35 minutes drive time from Faringdon: take it down there yourself, or send it to us by post.
The nearby market town of Faringdon (about 22 miles from our Oxford bench, with a population of c. 7,700) is a busy town in the Vale of White Horse, which has an interesting mix of commuters, small business owners and farmers who together create a significant amount of valuable data that you may well wish to protect: accounts, photos, documents and many years of your work.
Usually a bad hard drive still contains all of its bytes. Most often the problem is with the head(s), the controller board, or file system; not the data which simply needs to be carefully extracted. The Science Park at Oxford is just 22 miles away. It is simple enough to either call upon us in Oxford (or drop it by) or send it to us by post (with full insurance), and the return trip is on us. All work begins with a free diagnosis and a fixed quote. In most cases you only pay if we recover your data.
Data recovery service since 2002. We will provide a complimentary (no-charge) written diagnostic prior to commencing work. We agree upon an upfront fixed cost with you before starting. In most cases you only pay if we recover your data.
Probably not. Most drives labelled as “dead” have intact data. What typically occurs are failures either on the heads, circuit board, or file system. Once a qualified person reads this data cleanly from the device (first attempt), it can be recovered.
We operate from Oxford, approximately 22 miles from where you live, and we have been recovering lost data for people in Faringdon since 2002. You have the option to visit our Oxford unit if you happen to be passing and would like to drop off your media, or you may choose to post it to us fully insured. All work begins with a complimentary diagnostic and a fixed price quotation, and in most cases you only pay if we recover your data.
The postcodes we see most often from here, along with all the surrounding villages and estates, which we cover just the same.
The service is available to locations across the area, including Faringdon itself (SN7) and the village of Great Coxwell, the village of Littleworth, the village of Shrivenham, the village of Buckland and the village of Stanford in the Vale. The drive could be coming directly into our Oxford unit from the centre of Faringdon or from anywhere else in these villages. Wherever you are in the area, it doesn’t matter how you send us your drive (whether that’s by taking it to us at our Oxford unit or sending it to us via tracked post): we will provide a free diagnostic and our recovery fees/charges are exactly the same, and in most cases you only pay if we recover your data.
The four most common types of data loss in the local area are:
Faringdon is close enough that many people can easily transport their disk(s) overland, but, alternatively, the postal service is equally easy.
You can ring or text us about your problem with the device and we will provide an approximate cost right then and there, before you drop off or post anything.
Then you can choose to come by our Oxford unit during business hours (Monday to Friday, 9am to 5:30pm) and bring us the device (for laptops, NAS and servers, just the drive), or you can post it to us, insured.
We will inspect the damaged hard drive (usually within 48 hours), and send you a fixed written quote of what it would cost to recover your files prior to doing anything.
We will then perform the data recovery, compare the recovered files to a list of your files, and allow you to retrieve them from us directly or have us return them on fresh media.
You can bring it straight to us if you want to avoid using the postal service, and urgent cases can usually go direct to the front of the queue. If your case is urgent, tell us that when you call.
A few examples of how we handle things for Faringdon: see details by looking at any one of these options.
We will perform a free diagnosis of your device upon receipt, and ask some questions as to what may have occurred, after which one of our engineers will then provide you with an exact written quotation prior to performing any work.
Before dropping off or posting your device please request a quotation either by telephone or using our quotation form. The first step to recover your data is to get the device to us. Please ensure that you pack the device securely, include your contact information and then forward it to us. Once we have completed the free diagnostic of your device we will provide you with your exact price in writing prior to commencing any further work.
Posting it? We would suggest using a tracked and insured delivery method. Want to drop it off? That’s okay too. Monday to Friday, from 9am to 5:30pm is good; no appointment necessary: simply prepare the item as described above.
If you want a few more details first, fill out this form and let an engineer go through it and send you back a custom quote.
We’ll be in touch shortly. For anything urgent, call 01865 593000.
We are based in Oxford (approximately 22 miles and a 35 minute car journey away along the A420) and have been serving Faringdon from there since 2002. Please call in during working hours (Monday to Friday), 9am to 5:30pm. Alternatively please send your item(s) to us fully insured.
Your choice. Many customers start their journey by passing through Oxford and since we’re based so near to Faringdon, many prefer to drop-off their drives with us while they continue on their way; for laptops, NAS & servers, please drop off your drive separately but clearly labelled. Can’t make the trip? No worries, simply insure the package and track it. All options include a complimentary diagnostics report and a fixed price quote.
Any storage device (whether that’s your laptop, server, NAS unit, database, RAID array, or anything in-between), including: formatted SD cards/USB sticks; drives that have been dropped; failing RAID arrays; data encrypted by ransomware… All of these are worth a free look.
We serve all areas of Faringdon along with surrounding villages such as Great Coxwell, Littleworth, Shrivenham, Buckland and Stanford in the Vale. Wherever you may be located, the price structure will remain the same as well as the service level.
Most recoveries are completed inside three to four working days. The free diagnostic will be conducted on most occasions within 48 hours. As an estimate, a memory card or USB stick would start at £250 + VAT. Any single hard drive or SSD can be recovered starting at £300 + VAT. A RAID, NAS or server recovery can start at £500 + VAT; all prices are provided in writing first. In most cases you only pay if we recover your data.
We provide a written diagnostic report absolutely free; over two decades of experience of recovering data 22 miles down the road, and in most cases you only pay if we recover your data. Come visit us in Oxford or post it to us fully insured.